Online Privacy Statement

This Online Privacy Statement applies to this website, located at www.raafa.org.au, which is operated and managed by us for us and our related entities. This Online Privacy Statement supplements and should be read in conjunction with our Privacy Policy.

Our commitment to privacy and responsible use of your online personal information

When you use this website and when you transact with us online, we are committed to protecting the privacy of your personal information, and to handling your personal information in a responsible manner in accordance with the Privacy Act.

What information do we collect when you interact with us online?

The information that we collect from you when you interact with us online depends on the tasks you complete on this website.

Browsing this website

When you visit and browse this website, we collect general information that enables us to continually evaluate and improve the performance of this website. This general information includes:

  • The number of users visiting this website and the number of pages viewed
  • The date, time and duration of visits
  • The path taken through this website

Applying for Membership, Wings or a product

We need to obtain personal information from you in order to complete your online application for  membership, Wings or products or to identify you as a future member or purchaser for products or services.

When applying for membership, Wings or a product, we require your email address and suburb. We request that you use BPay or EFT, or if you desire, you can pay direct to the Division or Branch.

Enquiries, Emails and Email Forms

To send an email to us, you will need to complete an email form available on this website. Many of our online forms ask for a limited amount of personal information for contact purposes, such as an email address or telephone number. You have the choice of whether or not to provide additional personal information.

Information provided to us either directly or indirectly through these forms will be used for the purposes outlined above, such as to answer your enquiry or to provide the estimate requested.

How information is collected

Information that is not capable of identifying you, such as the number of users visiting this website, is collected through code embedded in the webpages of this website. You cannot disable the code on these pages.

Other information, such as browser type, is included in a ‘cookie’ that is sent to your computer when you are completing certain tasks on this website. A cookie contains bits of information that enables our servers (ie, the computers that house this website) to identify and interact efficiently with your computer. Cookies are designed to provide a better, more customised website experience, and to make it easier for you to use this website.

You can configure your browser to either accept all cookies, reject all cookies or to notify you when a cookie is being sent to your computer. The ‘help function’ on your browser will provide you with details on how to change your browser configurations. You will need to accept cookies in order to use some functionality on this website.

We do not sell, trade, lease or rent any personally identifiable information we obtain using this website, without your prior consent.

Third Party Suppliers

From time to time we may need to disclose your membership and service information to our service provider (Fresh Creative Pty Ltd) for maintenance or problem solving. To gather information from cookies to evaluate the effectiveness of our online services.

What is our privacy relationship with third party websites?

This website includes hyperlinks to enable you to access a number of other websites by clicking on these hyperlinks we have provided. These third party websites are not subject to this Online Privacy Statement. We recommend that you read their privacy and security statements to understand how they deal with your personal information online.

Due to evolving technologies and types of functionality available on this website, we encourage you to review this Online Privacy Statement from time to time as it may be updated. Your continued use of this website or the provision of further personal information to us after this Online Privacy Statement has been revised constitutes your acceptance of the revised Online Privacy Statement.