FORUMS

DVA Operational Working Party

Operational Working Party

The Department of Veterans’ Affairs’ Operational Working Party (OWP) is one forum of the National Consultation Framework (NCF). The NCF is a comprehensive consultative structure designed to facilitate communication between the veteran and ex-service community, the Repatriation and Military Rehabilitation and Compensation Commissions, and the Department of Veterans’ Affairs (DVA). The OWP meets three times a year and is intended to:

  • enhance the ex-service community’s understanding of DVA’s service delivery performance through information sharing and improved communication between DVA and the ex-service community
  • be a forum for ex-service organisations to discuss concerns arising from the delivery of DVA services
  • identify and provide recommendations for improvements in operational policy to promote quality and accountability in service delivery.

 

 

 

 

Graeme Bland is AFA’s representative on the Operational Working Party

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